Refund and Returns Policy

Naari Fashion

At Naari Fashion, we value our customers and strive to ensure complete satisfaction with every purchase. Please read our Return & Refund Policy carefully before making a purchase.

Returns

Our return policy lasts 7 days from the date of delivery. If 7 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return:

• The item must be unused, unwashed, and in the same condition as received
• The item must be in its original packaging with all tags intact
• A receipt or proof of purchase is required

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable or digital products
• Innerwear, lingerie, or other intimate wear
• Personal care or hygiene-related items
• Items purchased during sale or clearance events

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved:

• The refund will be processed to your original method of payment
• The amount will reflect within 5–10 business days, depending on your bank or payment provider

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again
2. Contact your credit card company (processing time may vary)
3. Contact your bank

If you’ve completed all steps and still haven’t received your refund, please contact us at {email address}.

Exchanges

We replace items only if they are defective or damaged.

To request an exchange:

• Email us at {email address} with your order details and images of the defect
• Once approved, send the item to:
  {physical address}

Exchanges are subject to stock availability.

Gifts

If the item was marked as a gift and shipped directly to you:

• You will receive a store credit equal to the value of the returned item

If the item was not marked as a gift:

• The refund will be issued to the original purchaser

Shipping Returns

To return your product, please mail it to:
{physical address}

• Return shipping costs are non-refundable
• Customers are responsible for return shipping charges
• For refunds, return shipping costs may be deducted from the refund amount

We recommend using a trackable shipping service or purchasing shipping insurance, especially for high-value items. Naari Fashion is not responsible for items lost in transit.

Need help?

For any questions regarding returns, refunds, or exchanges, contact us at:
📧 {email address}